Privacy Policy
Effective Date: July 5, 2024
Website: care.patientcare-advocates.com
At Patient Care Advocates, we value your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website, submit a donation, or sign up for communications, including SMS (text) messages.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, mailing address, and donation amount.
Payment Details: Collected securely through third-party processors (e.g., Stripe, PayPal). We do not store your financial information.
Usage Data: IP address, browser type, and behavior on our site to help us improve functionality.
Communication Preferences: Your opt-in status for email and SMS messaging.
2. How We Use Your Information
We use your information to:
Process donations and send tax receipts or acknowledgments.
Share impact updates and fundraising appeals via email or SMS (only if you’ve opted in).
Improve your experience on our website.
Fulfill legal or regulatory requirements (e.g., donor transparency reporting).
3. SMS Communications (A2P 10DLC Compliance)
If you opt-in to receive SMS (text) messages from Patient Care Advocates, you agree to receive periodic messages such as donation confirmations, impact updates, and urgent appeals.
Frequency: Varies based on campaigns. Generally 1–4 messages/month.
Message & Data Rates May Apply.
Opt-Out: Text STOP to unsubscribe at any time.
We follow A2P 10DLC regulations to ensure lawful, consent-based communication.
4. How We Share Your Information
We do not sell or trade your personal data. We only share it with trusted service providers (e.g., email, SMS, or donation platforms) to deliver services you've requested.
5. Security
We use SSL encryption, data access controls, and secure payment gateways to protect your data.
6. Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect data from them.
7. Your Rights
You have the right to:
Request a copy of the personal data we hold.
Opt out of communications at any time.
Request correction or deletion of your data.
